State Farm® Insurance Agent James Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
122 Dayz
September 4, 2026
"Great, easy"
"Thanks for letting us know our team is making insurance feel a little easier. We’re always here for you."
william mcbeth
September 4, 2026
"I had a great experience working with Orlando. He provided excellent customer service, was very helpful and professional, and made the entire insurance process easy and stress-free. I really appreciate the time and effort he put into helping me!"
"Thank you for sharing your experience, William! It's wonderful to hear that Orlando made the insurance process easy and stress-free for you. We appreciate your kind words about his professionalism and dedication, and we're here to assist with any of your future insurance needs."
Jennifer McGuire
September 2, 2026
"Let me start out by saying that I am a first-time home buyer and this is my first time getting my own auto and home insurance. The process was really overwhelming to think about with so many options, questions, and deadlines. Johann has been exceptional(!!) with this entire process. He was patient with all my questions, me not knowing the answer to all of his questions, explained everything I had questions to, and found me the best deals and never tried to upsell me. When it comes to something that I think could be improved on, I cannot think of anything. I am confident I have made the right choice with State Farm, James Brown and Johann Castillo.
Thank you so much!"
"Jennifer, what an exciting milestone! We’re honored you trusted our team to help with your auto and home insurance during your first home-buying experience. Johann will be happy to know his patience and clear guidance helped make the process feel a little less overwhelming. Thanks for choosing us!"
Mahnaz Farahani
August 26, 2026
"Excellent insurance and Excellent service"
"Mahnaz, it’s wonderful to hear that both our coverage options and service have met your expectations! We’re thankful you chose our team and took the time to share your experience. If you ever have questions about your coverage, we’re always here to help!"
Alexander Torres
August 24, 2026
"Great customer service"
"Alexander, knowing our customer service left a positive impression means a lot to us! We work hard to make every interaction welcoming, helpful, and personal. Thanks for taking the time to share your feedback—we’re always here whenever you need us."
Kat
August 21, 2026
"Helped me out so much thank you found the best prices for me 🙏"
"Kat, thanks for sharing your experience! We’re glad our team could help you find pricing that worked well for your insurance needs. We appreciate you giving us the opportunity to help and will be here whenever you need us!"
Brionne Price
August 20, 2026
"My husband and I had a wonderful experience from start to finish working with Ruthie! She was incredibly helpful, professional, and made the entire process seamless and stress-free. Best of all, she was able to save us hundreds of dollars on our insurance!
We truly appreciate her excellent service and would absolutely recommend her to friends and family in the area. If you’re looking for someone knowledgeable, responsive, and genuinely helpful, Ruthie is the one to call. 10/10 highly recommend!"
"Thank you for your glowing recommendation, Brionne! We're delighted to hear that Ruthie provided such exceptional service and was able to save you and your husband money on your insurance. Your kind words about her professionalism and helpfulness mean a lot to us. If you ever have any further insurance needs, don't hesitate to reach out."
John Mckenney
August 18, 2026
"We live in difficult times, but the lady was accommodating and professional.... He found solutions to get me insured with empathy and poise. Very well done Sir."
"Thank you, John, for your kind words. We're delighted to hear that Jonathan provided you with the service and solutions you needed. Your feedback is greatly appreciated, and we're here to assist you whenever you need us."
Olivia Brown
August 17, 2026
"Fast, easy service that was topped off with great customer service."
"Olivia, your feedback means a lot to our team—thank you for sharing! We're delighted to hear that you found our service fast and easy, and that our customer service met your expectations. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
Simon PZ
August 13, 2026
"Reached out very quickly to provide a quote, even after hours, and was able to adjust the quote quickly to get me the coverage I needed."
"Simon, sounds like our team went the extra mile when you needed a quote outside regular hours! It’s wonderful to know we could make the process quick while tailoring the coverage to what you needed. Thanks for recognizing their effort and sharing your feedback!"
urpurdy
August 12, 2026
"Joe was able to save me $639 off of my bundle from Progressive and saved my mother over $900 off her Progressive bundle. What's not to love about that? Thanks, Joe!!"
"It's fantastic to hear that Joe was able to help you and your mother save so much on your insurance bundles. If you ever have more questions or need further assistance with your insurance needs, feel free to reach out. Thank you for sharing your experience with us! "
Ebony Robinson
August 11, 2026
"Switching my car insurance was honestly one of the best decisions I made all day, and I’m so glad I did! Kasey was absolutely amazing. She was so sweet, personable, knowledgeable, and genuinely took the time to help me.
My car insurance has been extremely high for at least the past two years, so getting the help I needed today truly felt life-changing. The entire process was incredibly easy. After requesting a quote online, I received a call right away, was able to speak with someone immediately, and Kasey got me signed up and insured the same day!
What really stood out to me was that the service didn’t stop there. Kasey provided me with her office contact information so I can reach out to her directly if I ever have any questions or concerns. That extra level of care really made a difference.
Top-tier service from beginning to end! If you’re looking for help with your insurance, definitely reach out to Kasey. She is an awesome representative, and I’m so grateful for her help!"
"Ebony, your kind words really capture what great service is all about! Knowing Kasey took the time to make your car insurance experience seamless and personal means so much. She’ll be thrilled to know her care and dedication stood out to you. Thank you for sharing this with us!"
Melody Cheng
August 5, 2026
"Ashley helped me get auto insurance for my sister and me. She was super nice, but also informative! She also responds back quickly whether over email or phone call."
"We couldn’t be more thankful for your review, Melody! It's great to hear that Ashley was both friendly and informative while assisting you and your sister with auto insurance. Our team is committed to providing quick and effective communication, and we're glad Ashley met your expectations. If you ever have more insurance questions, feel free to reach out."
marco maldonado
August 4, 2026
"Great Services easy to deal with them!!"
"Marco, we greatly appreciate your feedback! We're pleased to know that you found our services easy to navigate. Our team is here to help with any of your insurance needs."
Tavon Giles
August 3, 2026
"Tre or trae is name was helpful"
"Your rating made its way to our team, Tavon, and it was a great reminder that helping people is what it’s all about."
Linwood Johnson Jr
August 3, 2026
"Great"
"A five-star rating like yours means we’re doing something right, Linwood. Thanks for letting us know we’re making a difference!"
Rigoberto CARDONA RAMOS
July 31, 2026
"Pésimo servicio"
Tya Metcalf
July 30, 2026
"Hi I am really excited about giving this feedback on Casey deserves more than six stars. She is the best if anybody needed to talk to anybody through State Farm she’s the one she gets the job and one thing that I like about her that she explains what she’s doing before she does it keep up the good work Casey it was great working with you and her personality fits best for this job. Thank you for all that you do Casey.💜💜"
"Thank you, Tya, for your enthusiastic feedback and for highlighting Casey's exceptional service! We're delighted to hear how much you appreciated her thorough explanations and personable approach. Your kind words mean a lot to us, and we're grateful for the opportunity to assist with your insurance needs. If you ever need further assistance, don't hesitate to reach out."
Robert Sharp
July 30, 2026
"Aliana Cordero was outstanding, patient, empathetic, understanding and competent. Got us back on track. Wonderful"
"Robert, we couldn’t be happier to know Aliana Cordero made a difference for you! Providing thoughtful, understanding service is what our team is all about, and we’re glad she was able to help you through the process. Thank you for trusting us with your insurance needs."
Jo-El LaBorde
July 28, 2026
"Ashley Miller just made it so easy for us to switch from GEICO! We've wanted to come back to State Farm for years, and Ashley just made it happen!"
"It was a pleasure welcoming you back, Jo-El! We’re happy Ashley helped make the process simple and provided the support needed to get everything taken care of. Thank you for choosing our team again—we appreciate your trust."
Jamil Boyo
July 24, 2026
"Very reliable, consistent with his work, will give you all the information you need plus, advise to navigate the situation 10/10."
"Jamil, we appreciate your recommendation! It's great to hear that you find our service reliable and informative. Our team is always here to help you navigate your insurance needs."
Shenell M
July 22, 2026
"I have had a very displeasing experience on more than one occasion. The representative, Heather, was extremely unprofessional—she repeatedly talked over me, interrupted me, and spoke in a condescending tone throughout the interaction.
What was most frustrating was the overall unwillingness to provide meaningful assistance or take accountability for mistakes that were made on their end. Instead of working toward a resolution, the experience left me feeling dismissed and unheard."
Candice Brown
July 22, 2026
"I was looking for a cheaper quote. Brittany Dwyer called me and even though she couldn't beat the price that I already have. She gave me some insight on my current policy. She was very helpful and honest . I appreciate that. I will definitely call her back when my policy is up. Thank Brittany for all help your help today."
"We’re thankful you shared your experience, Candice. It’s great to hear Brittany provided the thoughtful assistance and clarity needed to help you better understand your policy options. Our team is always here when the time is right to explore what works best for you."
Janet Garcia
July 17, 2026
"Worked with Ashley, and she was very responsive and kind! Also a plus that I’m savigg by money on my switch to State Farm"
"Janet, it was a pleasure assisting you, and we appreciate you taking the time to leave a review. We’re glad Ashley was able to provide the support you needed while helping you find savings with your new policy. Your kind words go a long way with our team."
Aydan Maranilli
July 9, 2026
"I got Statefarm form meeting a member at my job, she was so friendly, got a 168 discount and save me HUNDREDS from my last insurance. Everyone is so friendly!"
"We love hearing when our team can make a difference, Aydan. We’re glad we could help you save while providing the helpful and welcoming service you deserve. We appreciate your kind words and are happy to have you with us!"