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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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karen mcelroy

February 10, 2025

5  out of  5
rating by karen mcelroy
"Quick and easy process. I was super surprised they saved me so much on my car insurance. I was not expecting that, even got.a lower deductible. Saved over $70 a month!"
We responded:
"Karen, thank you for your support! It’s our mission to ensure you feel confident, and we’re happy we could help you find the best insurance for your needs. We look forward to continuing to serve you! "
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Keith De Vault

February 7, 2025

5  out of  5
rating by Keith De Vault
"This company is very professional..And friendly."
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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casco García

February 7, 2025

5  out of  5
rating by casco García
"Excelente personal"
We responded:
"Gracias, Casco García, por su excelente reseña. Nos alegra saber que nuestro personal ha cumplido con sus expectativas. Estamos aquí para servirle siempre que lo necesite."
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Roger Stephens

February 6, 2025

5  out of  5
rating by Roger Stephens
"Mr. Brown was one of the best insurance agents I've ever worked with. He crunched numbers together for ne that blew the competition away! I'm pleased to have made the change over, saving a lot of money in the process! Thank you Mr. Brown!"
We responded:
"Thank you, Roger, for your kind words and for choosing us. We're thrilled to hear about your positive experience with Mr. Brown and the savings you've achieved. Your satisfaction is our priority, and we look forward to continuing to serve your insurance needs!"
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Michelle Gaskins

February 6, 2025

5  out of  5
rating by Michelle Gaskins
"Elizabeth Murray was so help and explain everything I need to know ."
We responded:
"Michelle, your feedback means so much to us! We know how important it is to feel informed and confident about your coverage, and we’re thrilled to hear that our team was able to provide that clarity. Thank you for choosing our agency!"
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Jose Miguel Moran Mendoza

February 5, 2025

1  out of  5
rating by Jose Miguel Moran Mendoza
"They increased the insurance of my 3 cars on $75 in ONE YEAR!!!!!!! Could you believe that? I called them and asked why and a Lady told me that everything was increased BUT I told her: NOT MY SALARY and I’ve been with the same insurance company for more than 15 years and paying more than $400 for 3 cars and “Cero” Accidents. 15x12x400=($72,000)??????"
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Chelsea Eversole

January 31, 2025

5  out of  5
rating by Chelsea Eversole
"Super helpful and to the point of getting me better insurance !!!!!!!!!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you found our service helpful and straightforward. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs."
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RITA JARDINE

January 23, 2025

5  out of  5
rating by RITA JARDINE
"Danielle is so professional. She explained everything with patience and easy to understand. Thank you!"
We responded:
"Rita, thank you for your wonderful feedback! We're thrilled to hear that Danielle provided you with professional and clear assistance. Your satisfaction is our priority, and we appreciate your 5-star rating."
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Ashley Amos

January 21, 2025

5  out of  5
rating by Ashley Amos
"Danielle was wonderful. She made the process easy and she went over everything with me."
We responded:
"Ashley, we really appreciate the five-star review! We're so glad that Danielle was able to make the process smooth for you. We look forward to serving you in the future! "
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Mossadaq Chughtai

January 14, 2025

5  out of  5
rating by Mossadaq Chughtai
"Elizabeth was awesome. Not only walked me through everything, she also discussed several options."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Elizabeth provided you with excellent service and explored various options with you. "
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Jackie Hayes

January 13, 2025

5  out of  5
rating by Jackie Hayes
"My experience doing business with Ryan at State Farm was excellent. I am a senior citizen and he took his time explaining everything to me. He was very patient and I appreciate his service."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Ryan provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. "
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Timothy Morgan

January 7, 2025

5  out of  5
rating by Timothy Morgan
"The agent was experienced and kind in his explanation."
We responded:
"Thank you for your wonderful feedback and perfect rating. We're delighted to hear that our agent's experience and kindness made a positive impression. "
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Kashawnda Gainer

December 30, 2024

5  out of  5
rating by Kashawnda Gainer
"Great customer service love my new insurance company"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying our customer service and your new insurance experience. Your satisfaction is our priority, and we look forward to continuing to serve you. "
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Mibsam Bahanan

December 29, 2024

5  out of  5
rating by Mibsam Bahanan
"Excellent agent gets resolve my need. Thank you so much."
We responded:
"Thank you for your kind words and the 5-star rating. We're thrilled to hear that your needs were met effectively. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Iris Thompson

December 29, 2024

5  out of  5
rating by Iris Thompson
"Thanks Mike for providing quality customer service! I am looking forward to be a member of the State Farm family and looking forward to experiencing quality service."
We responded:
"Thank you for your kind words and excellent rating. We're thrilled to welcome you to the State Farm family and are committed to delivering the quality service you expect. "
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Richard Oliver

December 18, 2024

5  out of  5
rating by Richard Oliver
"State farm agent Danielle Albertson! Fantastic to work with, she was extremely informative and able to quote me a home and auto bundle that will save me money. Thanks again Danielle!!"
We responded:
"Thank you, Richard, for sharing your positive experience with Danielle. We're thrilled to hear she provided you with valuable information and savings on your home and auto bundle. Your feedback is greatly appreciated, and we look forward to serving you again."
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Gemora Hope

December 17, 2024

5  out of  5
rating by Gemora Hope
"My experience with James Brown was fast friendly and very professional. Stat Farm has A1service"
We responded:
"Thank you for your kind words and excellent rating. We're thrilled to hear you had a positive experience with our team and appreciate your recognition of our service. We look forward to serving you again in the future!"
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al moore

December 9, 2024

5  out of  5
rating by al moore
"Very professional and helpful"
We responded:
"Thank you for your kind words! We're delighted to hear that you found our service professional and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Alexander Iglesias Chacon

November 29, 2024

5  out of  5
rating by Alexander Iglesias Chacon
"My insurance agent was amazing, she was so nice and helpful."
We responded:
"Thank you, Alexander, for your kind words! We're thrilled to hear that you had a positive experience with our team."
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RedBat Studios

November 23, 2024

5  out of  5
rating by RedBat Studios
"Colleene, a team member of James Brown Insurance Agency, was amazing. She was helpful in answering all my questions, patient and SUPER friendly. I had to switch my policy from rental insurance to homeowner insurance; and Colleene guided me through the entire process, plus she helped me save by bundling my car insurance with the homeowner. FANTASTIC!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Colleene provided you with exceptional service and helped you navigate your insurance needs. Your satisfaction is our priority, and we're glad we could assist you."
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Bright Ahaiwe

November 21, 2024

5  out of  5
rating by Bright Ahaiwe
"Very professional, knowledgeable and helpful"
We responded:
"Thank you for your kind words."
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Dondria C

November 18, 2024

5  out of  5
rating by Dondria C
"Danielle did a great job. Very professional and thorough."
We responded:
"Thank you, Dondria, for your kind words! We're thrilled to hear that Danielle provided you with professional and thorough service. Your feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs."
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Sarah V

November 18, 2024

5  out of  5
rating by Sarah V
"I recently switched to State Farm and I’ve been working with Elizabeth Murray who is a Risk Advisor with James Brown and I am absolutely amazed at the outstanding customer service Elizabeth provided us. We switched from Nationwide shortly after speaking with her and I’m so glad we did, not only are we covered even more but they were able to save us money! Elizabeth also broke down the comprehensive coverages we should have at our point in our lives, especially with our assets, and all the discounts we can obtain with our teenager on our insurance. Thank you Elizabeth, James, and State Farm!"
We responded:
"Thank you, Sarah, for your kind words! We're thrilled to hear about your positive experience with Elizabeth and our team. Providing exceptional service and comprehensive coverage is our priority. Welcome to the State Farm family!"
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Rachel Nyambi

November 12, 2024

5  out of  5
rating by Rachel Nyambi
"I switched from progressive to state farm and I save $1000 in six months. Best rates ever. Good customer service. The switched was easy. Thank you Ms Danielle for helping me save money."
We responded:
"Thank you, Rachel, for sharing your positive experience! We're thrilled to hear you saved $1000 and found our customer service excellent. Danielle will be delighted to know she made the switch easy for you. Welcome to State Farm!"
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nasir ali

November 12, 2024

5  out of  5
rating by nasir ali
"He is very helpful to solve your insurance issues. I recommend him. Maryland best insurance agent. Thanks"
We responded:
"Thank you, Nasir, for your kind words and recommendation. We're thrilled to hear that you found our services helpful. Your support means a lot to us."