Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Billy Watts

Billy Watts

September 20, 2024

5  out of  5
rating by Billy Watts
"Hi, l had an excellent experience with signing up with State Farm auto insurance with Elizabeth Murray: She made the process very easy. She was very personable and truly cared about my experience with State Farm. I appreciate her efforts. Thanks"
We responded:
"Thank you for sharing your positive experience with Elizabeth. We're delighted to hear she made the process easy and enjoyable for you. Your feedback is greatly appreciated!"
Profile photo of Betty Holley

Betty Holley

September 18, 2024

5  out of  5
rating by Betty Holley
"James was extremely professional, yet personal at the same time . I was given information that not only did I lower my premium from my previous insurance carrier, but also up my coverages, which made me feel more secure with my coverage should anything happen in the future. I can honestly say I don't believe I have ever felt so comfortable talking with an insurance agent to get the coverages I really wanted without feeling pressured to do more than I could afford! I would definitely highly recommend james brown to anyone that wants to discuss insurance!"
We responded:
"Thank you, Betty, for your kind words! We're thrilled to hear that James provided you with a comfortable and informative experience. Your recommendation means a lot to us. We're glad we could help you find the right coverage at a better rate."
Profile photo of Michael Bartos

Michael Bartos

September 13, 2024

5  out of  5
rating by Michael Bartos
"I detest the insurance business right now. Necessary evil however my interaction with Danielle was professional and she was able to dissuade my reluctance and frustration and cut to the chase. Highly Recommended."
We responded:
"Thank you, Michael, for your kind words. We're glad Danielle could assist you effectively and make your experience a positive one. Your recommendation means a lot to us."
Profile photo of ishmael jalloh

ishmael jalloh

September 11, 2024

5  out of  5
rating by ishmael jalloh
"I was so satisfy when I contacted your insurance company as the agent who guided me through the process Danielle Albertson was so patient to help me with the best quote, so i will have a company that will insure my car, I really enjoyed working with your institutions and her."
We responded:
"Thank you for your kind words. We're delighted to hear that Danielle provided excellent service and helped you find the best quote. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs."
Profile photo of John Mckenney

John Mckenney

August 30, 2024

5  out of  5
rating by John Mckenney
"We live in difficult times, but Jonathan was accommodating and professional.... He found solutions to get me insured with empathy and poise. Very well done Sir."
We responded:
"Thank you, John, for your kind words. We're delighted to hear that Jonathan provided you with the service and solutions you needed. Your feedback is greatly appreciated, and we're here to assist you whenever you need us."
Profile photo of Dorene Kyando

Dorene Kyando

August 21, 2024

5  out of  5
rating by Dorene Kyando
"I don’t usually leave reviews but i had such a great experience here. Specifically with Tara Jenkins. Tara has been so quick and so efficient when it comes to assisting me. She even noticed a billing era and was able to get me a full refund before i could even notice it. Tara was quick, efficient, and very communicative. Happy customer!"
We responded:
"Thank you, Dorene, for your kind words! We're thrilled to hear about your positive experience with Tara. Your satisfaction is our priority, and we're glad Tara could assist you efficiently. We appreciate your feedback and look forward to serving you again."
Profile photo of AbdulRahman Mohamed

AbdulRahman Mohamed

August 21, 2024

5  out of  5
rating by AbdulRahman Mohamed
"Danielle was amazing and very helpful very detailed person and very organized and I would definitely recommend Danielle to work with"
We responded:
"Thank you for your kind words about Danielle. We're thrilled to hear she provided you with detailed and organized assistance. Your recommendation means a lot to us!"
Profile photo of Cheryl Sturla

Cheryl Sturla

August 6, 2024

5  out of  5
rating by Cheryl Sturla
"Thank you for your friendly assistance and providing me with a substantial savings on my auto insurance. As a retired senior citizen, I am most appreciative of the savings !"
We responded:
"Cheryl, thank you for your kind words! We're delighted to hear that our assistance and savings on your auto insurance have been helpful. Your appreciation means a lot to us."
Profile photo of Lorraine Lawson

Lorraine Lawson

August 5, 2024

5  out of  5
rating by Lorraine Lawson
"Ana was amazing. She was polite and helpful."
We responded:
"Thank you, Lorraine, for your kind words! We're thrilled to hear that Ana provided you with excellent service. Your feedback is greatly appreciated."
Profile photo of RTM

RTM

August 2, 2024

5  out of  5
rating by RTM
"Ana! Beautiful young woman who was excited the moment I mentioned the words "life insurance". She was patient and asked me first "what did I know and what was I looking for". Ana took over the call from there. Our 1 hour phone call was definitely worth every second. We even talked beyond life insurance, Ana was amazing. Her passion and commitment for helping others can be felt through the phone. Thank you Ana Fernandez!"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience. Ana's dedication to helping clients is truly commendable. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Profile photo of Di Campbell

Di Campbell

July 25, 2024

5  out of  5
rating by Di Campbell
"Danielle A was very informative and helpful. She took her time to explain all of my options. I appreciate her great customer service."
We responded:
"We're thrilled to hear that Danielle provided you with excellent service and clear information. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Marylynn Machuta

Marylynn Machuta

July 23, 2024

5  out of  5
rating by Marylynn Machuta
"Danielle was amazing, very helper and I definitely recommend her to anyone."
We responded:
"Thank you, Marylynn, for your kind words and recommendation! We're thrilled to hear that Danielle provided you with excellent service. Your feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs."
Profile photo of Tammy Conway

Tammy Conway

July 17, 2024

5  out of  5
rating by Tammy Conway
"Danielle was absolutely fabulous helping me with my insurance concerns. Very informative and caring. I would recommend you call her with any and all of your insurance needs. Thank you again Danielle."
We responded:
"Thank you, Tammy, for your kind words! We're thrilled to hear that Danielle provided you with excellent service. Your recommendation means a lot to us."
Profile photo of Rafael Puza

Rafael Puza

July 17, 2024

5  out of  5
rating by Rafael Puza
"I recently had the pleasure of working with Ana Fernandez for my insurance needs, and I cannot recommend them highly enough. From the moment we began our conversation, it was evident that Ana Fernandez possesses an extensive knowledge of insurance products and an impressive ability to communicate complex information in a clear and understandable manner. Throughout the process, Ana took the time to thoroughly explain the various options available to me, highlighting the benefits and drawbacks of each. Their expertise was evident as they answered all of my questions with confidence and patience, ensuring I felt fully informed before making any decisions. She carefully assessed my situation and provided insightful recommendations that aligned perfectly with my requirements and budget. Her personalized approach made the entire experience seamless and stress-free. I am incredibly grateful for her outstanding service and highly recommend her to anyone in need of insurance expertise."
We responded:
"Thank you, Rafael, for your kind words about Ana. We're thrilled to hear about your positive experience and her exceptional service. Your recommendation means a lot to us. We're here to assist you with any future insurance needs."
Profile photo of Gregory Birckhead

Gregory Birckhead

July 15, 2024

5  out of  5
rating by Gregory Birckhead
"Wonderful people and wonderful service."
We responded:
"Thank you for your kind words, Gregory! We are delighted to hear that you had a positive experience with our team. We strive to provide excellent service to all our clients."
Profile photo of Roger Johnson

Roger Johnson

July 12, 2024

5  out of  5
rating by Roger Johnson
"Great Customer service by Tray"
We responded:
"Thank you so much, Roger!"
Profile photo of Delicia Spruell

Delicia Spruell

July 9, 2024

5  out of  5
rating by Delicia Spruell
"I absolutely love the James Brown office. The staff is professional, courteous, helpful, and very responsive."
We responded:
"Thank you for your kind words! We strive to provide excellent service to all our clients. We appreciate your feedback and look forward to continuing to meet your insurance needs."
Profile photo of Charles Balukin

Charles Balukin

June 25, 2024

5  out of  5
rating by Charles Balukin
"Danielle was very knowledgeable in helping me secure my auto coverage here in Florida. Great attention to my needs and perfect service!"
We responded:
"Thank you for your kind words, Charles! We're thrilled to hear that Danielle provided you with knowledgeable and attentive service with you auto insurance needs."
Profile photo of Diego Contreras

Diego Contreras

June 20, 2024

5  out of  5
rating by Diego Contreras
"Spoke with agent, Adam Parker, and he worked with me to get home and auto insurance quotes, not only was he super informative, but he answered all my questions with great detail and at the end of call I saved over $400."
We responded:
"Thank you for sharing your positive experience with Adam. We are thrilled to hear that he provided you with informative and detailed service, resulting in significant savings for you. We appreciate your feedback!"
Profile photo of 1012Taz Tazzy

1012Taz Tazzy

June 18, 2024

5  out of  5
rating by 1012Taz Tazzy
"Danielle was very knowledgeable and helpful and knew exactly what she was talking about"
We responded:
"Thank you for your kind words about Danielle! We are thrilled to hear that she provided you with knowledgeable and helpful service. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Virginia Gunthrop

Virginia Gunthrop

June 14, 2024

5  out of  5
rating by Virginia Gunthrop
"Danielle was very personal very patient, very in tune with my needs and very nice personality I enjoyed doing business with her. I look forward to a great experience with this company. Thank you Danielle 6/14/2024"
We responded:
"Thank you for your kind words, Virginia! We are thrilled to hear about your positive experience with Danielle. We look forward to providing you with excellent service in the future. Thank you for choosing our agency!"
Profile photo of Kasaun Tianna

Kasaun Tianna

June 10, 2024

1  out of  5
rating by Kasaun Tianna
"I had a terrible experience with this company. They set up my insurance just fine but when it came time for me to make my next payment and I was calling about it, I never got a response. They ended up just canceling my car insurance without any communication with me. They basically scammed me out of $600 and then ended my policy. I still haven’t received the proper assistance in this matter. This insurance company is complete unprofessional and does not care about their clients."
Profile photo of Nile Gooden

Nile Gooden

June 7, 2024

5  out of  5
rating by Nile Gooden
"Today I was able to get car insurance through the James Brown - State Farm Insurance Agency!!! 😎 The process was quick and easy and the agent (Mr. TRA PENNINGTON) made it a pleasant overall experience. I would definitely recommend Mr. Tra Pennington with the State Farm Insurance Agency for getting car insurance. Thanks a lot State Farm!"
We responded:
"Thank you for choosing our agency for your car insurance needs! We are thrilled to hear that our team provided you with a pleasant and efficient experience. We appreciate your recommendation!"
Profile photo of Leonard Guffey

Leonard Guffey

June 6, 2024

5  out of  5
rating by Leonard Guffey
"Mr. Wright checked all options to get me the most auto insurance at a lower cost than I currently had. Great to do business with."
We responded:
"Thank you for your kind words, Leonard! We are thrilled to hear that our team was able to find you the best auto insurance option at a lower cost. We appreciate your business!"
Profile photo of Marquis Cook

Marquis Cook

June 5, 2024

5  out of  5
rating by Marquis Cook
"Mr Pennington was very helpful and understanding. Glad to leave progressive and joint Statefarm. If it were not for Mr. Pennington patience I may would have shopped else were."
We responded:
"Welcome to State Farm! We are thrilled to hear about your positive experience with our team. We appreciate your trust in our agency and look forward to continuing to provide excellent service."