State Farm® Insurance Agent James Brown

"I have had a very displeasing experience on more than one occasion. The representative, Heather, was extremely unprofessional—she repeatedly talked over me, interrupted me, and spoke in a condescending tone throughout the interaction.

What was most frustrating was the overall unwillingness to provide meaningful assistance or take accountability for mistakes that were made on their end. Instead of working toward a resolution, the experience left me feeling dismissed and unheard."

"I was looking for a cheaper quote. Brittany Dwyer called me and even though she couldn't beat the price that I already have. She gave me some insight on my current policy. She was very helpful and honest . I appreciate that. I will definitely call her back when my policy is up. Thank Brittany for all help your help today."

"Worked with Ashley, and she was very responsive and kind! Also a plus that I’m savigg by money on my switch to State Farm"

"I got Statefarm form meeting a member at my job, she was so friendly, got a 168 discount and save me HUNDREDS from my last insurance. Everyone is so friendly!"

"Working with Elena was an outstanding experience! She helped me find excellent insurance coverage for both my daughter and I at a great price. From start to finish, she went above and beyond to make sure every detail was handled and that the entire process was smooth and stress-free.

Elena was knowledgeable, patient, and truly cared about finding the best option for our needs rather than just making a sale. Her professionalism and dedication made all the difference.

I highly recommend Elena to anyone looking for an insurance agent who is responsive, trustworthy, and committed to providing exceptional service. Thank you, Elena, for taking such great care of us!"

"Milco was fantastic helping me with sign in problems and setting up safe driver."

"I had an excellent experience working with Brittany! She was incredibly helpful, knowledgeable, and personable throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made what could have been a confusing process feel easy and stress-free. It’s clear that she genuinely cares about her clients and wants them to feel confident in their decisions. I highly recommend working with Brittany if you’re looking for someone who is professional, kind, and truly goes above and beyond!"

"I had an excellent experience working with him. He was professional, knowledgeable, and extremely patient throughout the entire process. He took the time to answer all of my questions and waited while I gathered the necessary information without making me feel rushed. Most importantly, he was able to secure my insurance quickly while finding me the best rate available. I truly appreciate his outstanding service and would highly recommend him to anyone looking for reliable and efficient assistance."

"Excellent service from start to finish! They were incredibly helpful and built a policy that perfectly fit my needs for both my car and apartment in just a few minutes. The pricing was the best I found.

A special thank you to Alaina Cordero for going above and beyond to update my renter’s insurance policy quickly and ensuring it included everything I needed. She made the entire process smooth, efficient, and stress-free. I truly appreciate the outstanding customer service and highly recommend them!"

"Thank you so much, Sarah, for all your help. You are truly amazing, and I really appreciate everything you've done!"

"Ashley was very helpful and made my switch to State Farm so easy and stress free!! Definitely recommend."

"My agent Tra was absolutely amazing. He explained everything to me in a clear and precise manner."

"I am very pleased to say that going through the insurance agency and with Rose, the process was seamless and very through. Saved money and got great coverage."

"Wonderful and fast getting what I needed!!
Thank you!"

"Kasey is lovely and was more than attentive to my questions/doubts initially, she managed to convince me to purchase a plan I'm happy about."

"If you are searching for an insurance company that listens and provides exceptional services. James Brown Agency is your home!!!"

"Sara was absolutely fantastic to deal with. She answered all my questions, was very thorough, and got me a rate that was very fair. Thank you...it was a pleasure talking with you."

"Brittany made this process smooth and painless! 10/10 would work woth her again in the future!"

"Phenomenal service and fast. Mike made it so easy ton understand, and worked on getting me the best savings. I switch insurances immediately.

Looking forward to staying a s customer with State Farm"

"I worked with Rose. She was very helpful."

"Heather was very helpful and took the time needed to explain everything and answer any questions we had!!!"

"Thank you for your excellent service, Kasey Vale at State Farm. You took the time to answer all my questions, provided clear and detailed information, and helped me find the best coverage within my budget. I highly recommend your assistance to anone looking for insurance coverage."

"A trustworthy licensed insurance excecutive (Brittany) pleasant, helpful and knowledgable."

"Very Efficient, easy to converse with and Professional"

"My agent’s name is Rose and my experience was great. She should receive MVP because she paid so much attention to detail and was very pleasant. My day wasn’t going so well before speaking with Rose but afterwards she brightened my day with her pleasant spirit. On top of that, she found me almost $100 discount on my policy. I mean just absolutely great! Thank you Rose for everything!"