
State Farm® Insurance Agent James Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Doretha Washington
August 27, 2025
"State farm has been great! A special shout out to Heather Colbert (from the James Brown Office)for always being professional, kind, and helpful. Anytime I call, I get answers right away and the prices are affordable"
"Thank you, Doretha, for your kind words and for recognizing Heather's efforts. We're glad to hear that you're satisfied with our service and pricing. Your feedback is greatly appreciated."
Terri Ann Terrell-Stoner
August 26, 2025
"The staff was very understanding with my situation, made sure my coverage limits were what I wanted and needed. They gave me a quote much better than my previous insurer. They called me back in a very timely fashion, less than an hour. I'm very happy with their customer service."
Tasha Graham
August 23, 2025
"I was very pleased with the service that Elizabeth Murray provided me. She take her time to go over everything step-by-step, and she was able to answer every question that I asked. Elizabeth helped me to save a lot of money for both car and home insurance. I want to say a big thank you for all your help. For years, I’ve been shopping for Insurance. This is the best service I have ever received."
"Thank you, Tasha, for your kind words about Elizabeth's service. It's great to hear that she was able to assist you with your insurance needs and help you save money. We appreciate your feedback and look forward to continuing to serve you. "
Yelka Lopez
August 22, 2025
"Chris has been a great agent. His super attentive, great personality. Thank you for all your help."
"Thank you for the 5 star review!"
alexander Villa rivera
August 21, 2025
"Muy profesional él personal , estoy muy satisfecho con la compañía State Farm gracias"
"Gracias, Alexander Villa Rivera, por tus amables palabras. Nos alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para ayudarte con lo que necesites."
Barbara McClurkin
August 19, 2025
"Jenny is amazing!! She exceeded expectations in every area! You nailed! Thank you for giving me an opportunity to show my appreciation!! I always love talking to “real people!” They understand the assignment! Keep up the good work!"
"Thank you, Barbara, for your kind words about Jenny! We're glad to hear she exceeded your expectations and that you appreciate our personal touch. We look forward to continuing to serve you with the same level of care."
Alexis Ritchey
August 14, 2025
"Orlando was great help in my unfortunate situation with Geico. After numerous attempts to talk to ANYONE on the phone there, I was forced to go elsewhere for my car insurance. Orlando was able to get a quote and secure a policy for me within 15 min. Great experience!"
"Thank you, Alexis, for sharing your experience with us. I'm glad to hear that Orlando was able to assist you quickly and efficiently. We appreciate your trust in us for your insurance needs."
Holly Housen
August 6, 2025
"I’ve been a customer for over 30 years and I’m always very pleased with the customer service. Ashley is great!"
"Thank you, Holly, for being a loyal customer for over 30 years and for your kind words about our customer service. We're glad to hear that Ashley has been able to assist you so well. We appreciate your continued trust in us."
Holly Housen
August 6, 2025
"I’ve always experienced great customer service at James Brown State Farm for many years and Ashley is a pleasure to work with in meeting our customized needs. Thank you!"
"Thank you, Holly, for your kind words and for being a loyal customer over the years. We're glad to hear that Ashley has been able to meet your customized needs. We look forward to continuing to serve you!"
Egdomilio Diaz
August 5, 2025
"Gracias Ivamaria Roman Por su ayuda"
"Gracias, Egdomilio Diaz, por tomarse el tiempo de dejar su comentario. Nos alegra saber que Ivamaria Roman pudo asistirle de manera efectiva. Estamos aquí para cualquier cosa que necesite en el futuro. "
Nana Siaw
August 5, 2025
"The agent Elizabeth Murray was so nice and helpful. She was knowledgeable and help me get both the auto and homeowners insurance . I will highly recommend State Farm to friends because of her amazing and great customer service."
"Thank you, Nana, for your feedback! We're glad to hear that Elizabeth was able to assist you with your insurance needs. Your recommendation means a lot to us. "
Denise Bailey
August 2, 2025
"It was a pleasure working with Danielle, she was very knowledgeable, competent, and friendly. I was very pleased that she was able to meet all of my needs and concerns at such a reasonable price. I am very happy with the service that State Farm will be providing and the peace of mind that I am now experiencing."
"Thank you, Denise, for your feedback. We're glad to hear that Danielle was able to assist you effectively and that you're satisfied with the service. We appreciate your support and look forward to continuing to serve your insurance needs. Best regards, James Brown - State Farm Insurance Agent"
Delmi Ramirez
August 1, 2025
"Excellent Customer service"
"Thank you, Delmi, for your feedback! If you need anything else, feel free to reach out."
Jalayah Stanford
August 1, 2025
"Brandon was amazing & helped me with everything I needed!"
"Thank you, Jalayah, for your feedback! We're glad to hear that Brandon was able to assist you with everything you needed. If you have any more questions or need further assistance, feel free to reach out!"
Eric Williams
July 31, 2025
"Very satisfied w/ the service I got."
"Thank you, Eric, for your feedback! It's great to hear that you are very satisfied with the service. If you ever need assistance, feel free to reach out."
Don Weaver
July 31, 2025
"State Farm saved me $50 per month for what Liberty Mutual was charging me for the same coverage on 1 vehicle"
"Thank you, Don, for sharing your experience with us! We're so glad to be helping you save. If you have any questions or need further assistance, feel free to reach out!"
Sue Medico
July 31, 2025
"Thank you Danielle for your time, expertise, and patience with addressing an auto, home and umbrella policy. Your ability to address any and all questions made it easy. Thanks again."
"Thank you, Sue, for your thoughtful review. We're glad Danielle could assist you with your policies and answer all your questions. We appreciate your feedback and look forward to serving you again."
Margery Goldberg
July 30, 2025
"Elizabeth Murray was delightful, thorough and responsive. Best I've dealt with."
"Thank you, Margery, for your feedback! We're glad to hear that Elizabeth made such a positive impression. We appreciate your support and look forward to assisting you in the future."
KAM DIAMOND
July 29, 2025
"Ms.Brown was very helpful"
"Thank you, Kam Diamond, for your feedback! It's great to hear that Ms. Brown was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out."
Dude Davisvnmn
July 28, 2025
"Amazing customer service & awesome rates !.."
"Thank you, Dude Davisvnmn, for your fantastic review! We're glad to hear that you enjoyed our customer service and found our rates to be awesome. We appreciate your support!"
Debora Miller
July 24, 2025
"Kelly is the best ever , My plans were to change my policy I was going to do it in advance and she show me how it be to my advantage to wait and promise to give me a reminder and she actually did ...It was a win win all the way round Thank again Kelly"
"Thank you for sharing your positive experience with Kelly! We're glad she was able to help you make an informed decision."
Olaniyi Waleola
July 17, 2025
"Agent was able to help me reolve my auto insurance worries even in a very good time."
"Thank you, Olaniyi, for your feedback. It's great to hear that we could assist you with your auto insurance needs promptly. If you have any more questions or need further assistance, feel free to reach out."
Sarah Sims
July 15, 2025
"Great guy. Super kind and found the best rate for my auto insurance."
"Thank you, Sarah, for your feedback! It's great to hear that you found a good rate for your auto insurance. If you need any further assistance, feel free to reach out."
Lorraine Doucette
July 10, 2025
"She did a good job/"
"Thank you, Lorraine, for your feedback! We're glad to hear that you had a positive experience with our service. If you have any questions or need further assistance, feel free to reach out."
Trey S
July 3, 2025
"Never had a single issue with these guys. Big shoutout to Heather C, for flawless service. Always a simple phone call and everything’s situated if I need to change or add anything. A+++++"
"We take pride in making the insurance process smooth and simple for our customers. Thank you, Trey, for your feedback and for allowing us to serve you!"